Governance - Pen CS


Pioneering Data Guardianship

PenCS ensures safety and trust in healthcare technology

In the world of healthcare technology, PenCS stands as a reliable data steward. Our dedicated Data Governance Framework guarantees the utmost security and compliance with all privacy legislation and data sharing agreements between general practices and their PHNs.

We take data governance seriously, subjecting our platforms to annual cyber security reviews and independent penetration tests to maintain the highest levels of security and confidentiality. Our technology configuration remains up to date, safeguarding against the latest threats and risks.

Data governance and privacy 

At PenCS, we prioritise data governance and privacy to ensure that patient information remains secure and confidential. We align our platform with our partners' data governance frameworks. This alignment guarantees that de-identified data collected from general practices complies with the highest industry standards. 

Patient consent protection 

We take a comprehensive approach to safeguard patient privacy, beginning with the collection of patient consent for sharing de-identified (anonymous) data with their PHN through their general practice. General practices are responsible for obtaining and managing this consent, ensuring that patients have control over their data. 

Data security measures 

When PHNs access data, it remains strictly de-identified, preventing any linkage to individual patients. To enhance security, we employ advanced data management techniques, including data suppression for smaller populations, as additional safeguards. Our commitment to data privacy is fortified by our governance framework and robust security measures. 

Peace of mind for patients and providers 

With PenCS, participating PHNs can trust that patient data is safeguarded at the highest level. Our data security includes physical (data center) security, platform and network security, proactive threat detection, and adherence to legislative regulations and industry-specific certifications. We ensure data encryption by default, both during transmission and while at rest, to maintain the utmost privacy and security standards. 

Get in touch

Want to find out how you can transform your healthcare operations with Pen? Leave your details below and we’ll be in touch.

Get in touch

Want to find out how you can transform your healthcare operations with PenCS? Leave your details below and we’ll be in touch.

Acknowledgement of Country

PenCS acknowledges the Traditional Owners of the land where we work and live, and pay our respects to Elders past and present. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.